Accounts receivable is easy when we automate it for you.

Set your A/R and forget it!

Integrates with your accounting software.

Use your current payment processor!

Sign up today!

An award-winning cloud-based solution that automates accounts receivable
from bill presentment, to follow up, collection and reconciliation –
without changing your current process.

HOW IT WORKS

Biller Genie works like a wish come true for businesses that need relief from all of the headaches involved with the accounts receivable process.

CREATE

Create an invoice in your accounting software just like you always have, and let The Genie do the rest.

SEND

Invoices go out when you choose and on your letterhead automatically.

REMIND

Late payment & follow-up reminders are sent on your schedule automatically.

COLLECT

Both subscribers & their customers can log-in, make payments, view history, set-up auto pay, from anywhere 24/7.

RECONCILE

Integration saves you time by eliminating duplicate work and making reconciliation easy.

OUR BENEFITS

%

reduction in overdue invoices

faster on payments received

hours saved per week of administrative work

Our cloud-based platform is so seamlessly integrated you would think it was part of your accounting software.

FEATURES

Our platform is packed full of unique features that enhance the accounts receivable process. From a fully-functional customer portal to adding late fees with ease, The Genie has you covered.

AS SEEN IN

five-star

Google customer reviews

five-star

Capterra software customer reviews

five-star

QuickBooks customer reviews

TESTIMONIALS

Read How The Genie’s Magic Has Worked For These Happy Customers.

Biller Genie
Excellent
4.9
Based on 337 reviews
review us on
Evana has always been super helpful with the setup and maintenance. She is extremely responsive and makes sure to thoroughly research questions I pose to her and consult with her other team members to make sure the answers she gives are complete and accurate. The integration with QuickBooks has been great and we look forward to using Biller Genie for a long time to come!UPDATE: Daniel Chilldres also really helped with setting us up for ACH payments. He followed up with me and made sure all of my questions were answered. Very happy with the individual account attention we are receiving.
Response from the owner: Thank you for such an amazing review! Biller Genie appreciates you and Evana, and we'll be sure to thank her for a job well done!
Javier and Caleb spent the time with me to work through tough issues. Cudos!
Great customer service and quick response time.
I recently had the pleasure of working with Dale in the Orlando office and his patience and help was supremely appreciated! I am working out of town with a poor Wi-Fi connection and he hung in there and monitored the uploading process giving me updates for hours. The customer service with Biller Genie is impressive! Thank you Dale!
Juan was very helpful, patient, knowledgeable & professional. I am always confident calling Biller Genie Support knowing I will get the help I need quickly & my questions answered correctly.
Response from the owner: Thank you for your kind words! I'm thrilled Dale made such a positive impact on your experience with Biller Genie. It's great to see our team's hard work recognized. Thanks again for your support!
BillerGenie is an amazing product, and their customer service is exceptional. Caludia was amazing to work with and always quick to respond.
Melissa is always quick to respond and solve any issues.
Response from the owner: Thank you for your feedback! We're pleased to hear Melissa is consistently quick to respond and resolve issues for you at Biller Genie. It's great to have such dedicated team members. Your satisfaction is our top priority!
We love working with Biller Genie, as a partner.. they communicate very clearly and work so smoothly and effectively. They take great care of their customers and we look forward to strengthening the partnership! Go Daniel!
Response from the owner: Thank you for the wonderful feedback and for being a valued partner! We're thrilled to hear about your positive experience working with Biller Genie and the clear communication and smooth, effective collaboration you've encountered. It's fantastic that Daniel has made such a great impression. We're also excited about the opportunity to further strengthen our partnership and continue providing excellent service to our customers together. Here's to a bright future and more success for both our teams!
Christian Santiago did an amazing job helping our mutual merchant set your their new Biller Genie account!!
Response from the owner: Thank you for the great feedback, and we're thrilled to hear about your successful merchant referral. Christian Santiago's work in helping set up the new Biller Genie account exemplifies the dedication we aim for. It's fantastic to know our efforts are making a positive difference for our partners and their merchants. We appreciate your partnership and look forward to continuing to support each other's success!
This is my first deal with Biller Genie, and I have to tell you from the Demo to the signing....amazing experience. My client fell in love within 15 minutes of the demo and said "I am 150% in...I LOVE IT!!"Thank you to Hank Papale for your help!!Kelly
Response from the owner: Thank you, Kelly, for sharing your experience with your first deal through Biller Genie! We're so pleased to hear that the demo to signing process was amazing and that your client was quickly convinced of the value our service provides. A big shoutout to Hank Papale for his role in making this happen. We appreciate your trust in Biller Genie and look forward to supporting more of your clients in the future!
Caleb was very professional and help get our account up and going again.
Response from the owner: Thank you for the positive feedback! We're glad to hear Caleb provided professional assistance and helped get your account up and running again with Biller Genie. Your satisfaction is important to us, and we're here to support you every step of the way!
Biller Genie has made my life easier. Caleb Johnson in particular has been my go to guy since the start. Always ready to help and guide me through. He responds quickly, is patient and very personable. Great customer service is his forte. Thank you BG and especially Caleb.
Response from the owner: Thank you for sharing your experience! We're thrilled to hear that Biller Genie has made your life easier and that Caleb Johnson has been an outstanding support since the beginning. His readiness to help, quick responses, patience, and personability are exactly what we aim for in customer service. We'll make sure to pass your thanks to Caleb and the rest of the BG team. Your satisfaction and acknowledgment mean a lot to us!
Response from the owner: Biller Genie appreciates you!
Daniel Chilldres helped me reduce my AR and put in place automatic functions to help increase revenue. Biller Genie has exceeded my expectations and Daniel has given awesome service!
Response from the owner: Thank you for your feedback! We're delighted to hear that Biller Genie has exceeded your expectations and that Daniel Chilldres played a key role in reducing your AR and implementing automatic functions to boost your revenue. Your satisfaction with the service provided is our top priority. We'll be sure to share your kind words with Daniel and the team. Thanks for choosing Biller Genie!
Caleb and Dale are amazing! Dale made my life so much easier today by upgrading me to a new software. Caleb followed up this morning from an additional request I made yesterday. Dale and Caleb were knowledgeable, patient, and most importantly customer focused. They both really have a customer frame of mind. I would highly recommend Dale and Caleb be given some type of incentive for a job well done.
Response from the owner: Thank you for such positive feedback! We're thrilled to hear about your exceptional experience with Caleb and Dale. It's great to know they've made a significant impact by being knowledgeable, patient, and, most importantly, customer-focused. Their dedication to providing top-notch service clearly reflects the values we hold dear at Biller Genie. We appreciate your recommendation for recognizing their efforts and will ensure their hard work is acknowledged. Thank you for choosing Biller Genie and for your support in celebrating the contributions of our team members!
The company i work for recently switched my merchant services to Billergenie and couldn't be happier with the experience. Daniel and Karim were instrumental in ensuring a smooth transition, handling every detail with professionalism and efficiency. Their personable approach made the process stress-free and seamless. The customer service team was always available to answer questions and provide support. Since the switch, the AR process has become smooth and efficient, significantly improving our operations. I highly recommend Billergenie for their exceptional service and dedicated team.
Response from the owner: Thank you for your feedback! We're thrilled to hear about your positive switch to Biller Genie and how Daniel and Karim ensured a smooth transition. Glad our team made a difference in your AR process. Your recommendation is greatly appreciated!
Dale was extremely helpful and went above and beyond to assist me!
Response from the owner: Thank you for the feedback! We're glad Dale went above and beyond to assist you. Your satisfaction with Biller Genie is our top priority!
The platform is top-notch. Very user-friendly. Customer service is just as great. Danny has helped me through some challenging scenarios and is very patient with me!
Response from the owner: Thank you for the positive review! We're happy to hear you find the platform user-friendly and that Danny provided great customer service, helping you through challenging scenarios with patience. Your feedback is valued at Biller Genie!
I have been using Biller Genie for invoice and payment processing, and the experience has been great! The platform is intuitive and efficient at streamlining our billing processes. But, what truly sets Biller Genie apart is their outstanding customer support. They are incredibly responsive, always ready to assist with any questions, or walk me through how to get the most use out of every feature. Their openness to feedback and new ideas is unique and to me, shows their commitment to continuous improvement and customer satisfaction. It has been a pleasure working with such a dedicated team. I would recommend Biller Genie to any business looking for a reliable and innovative billing solution.
Response from the owner: Thank you for your glowing recommendation! It's wonderful to hear that your experience with Biller Genie has been great, from the intuitive platform to our outstanding customer support. We're committed to continuous improvement and customer satisfaction, so your feedback is especially appreciated. We look forward to continuing to support your business and are grateful for your recommendation!
Response from the owner: Biller Genie appreciates you!
Thanks Dale!!!! Customer Service Awesome!!!! Great for businesses with reoccurring transactions.
Response from the owner: Thank you for the shoutout to Dale and our customer service team! We're thrilled to hear you've had an awesome experience, especially for your business's recurring transactions. Your satisfaction with Biller Genie means a lot to us!
I needed help with our merchant provider and they were unable to help unless I had information I could not get unless I was logged in. Evana Colon at BillerGenie was prompt and proficient in helping me get the infomation I needed for the merchant provider to get the account unlocked. She also called after hours to give me her number if I needed any additional assistance. The email she provided was all I needed. I appreicated the extra effort on her part.
Response from the owner: Thank you for sharing your experience! We're pleased to hear Evana was prompt and proficient in assisting you with your merchant provider issue and that her extra effort, including after-hours support, made a difference. Your appreciation for Evana's dedication is valued, and we're glad she was able to resolve your concerns effectively. At Biller Genie, we're committed to going above and beyond for our clients.
Melissa went above and beyond to resolve our issues. She is a great asset to Biller Genie.
Response from the owner: Thank you for the feedback! We're thrilled to hear Melissa went above and beyond to resolve your issues. Her dedication is indeed a great asset to Biller Genie. Your satisfaction is our top priority!
The integration between Biller Genie and QB online is solid! Their team is helpful and quick to respond! We have no hesitations in offering their product/service to our merchants! Claudia was extremeley helpful in answering some new questions I had today. It is so refreshing to have this type of customer service as a reseller! Thank you BG Team!
Response from the owner: Thank you for your partnership and the positive feedback! It's fantastic to know the integration between Biller Genie and QuickBooks Online has been seamless for you and that our team, especially Claudia, has been quick to assist with your inquiries. Your confidence in recommending our product/service to your merchants is greatly appreciated. We're here to support our partners and ensure your experience, and that of your merchants, is outstanding. Thanks again for choosing to partner with Biller Genie!
Our company has been working with Ryan Paul very closely since starting with Biller Genie, and we are very impressed. His customer service is excellent, he truly goes above and beyond for his clients. We have had a great experience with Biller Genie and a big part of that is because of Ryan.
Response from the owner: Thank you for sharing your experience! We're delighted to hear about the excellent customer service you've received from Ryan Paul since starting with Biller Genie. His dedication to going above and beyond for his clients is what we strive for. It's great to know that he has played a significant role in making your Biller Genie experience so positive. Your feedback is highly valued, and we'll be sure to commend Ryan for his exceptional support!
Since we switched to Biller Genie our A/R time has been reduced. Our customers love the new payment options. The software is very user-friendly as well.
Response from the owner: Thank you for sharing your positive experience! We're glad to hear that switching to Biller Genie has reduced your A/R time and that your customers appreciate the new payment options. It's great to know you find the software user-friendly. We're committed to making billing and payments easier for businesses and their customers alike!
Since we switched to Biller Genie our A/R time has been reduced. Our customers love the new payment options. The software is very user-friendly as well.
A client of mine was having an issue with ACH transactions not showing settled. This ended up being an issue on the gateway side, but Juan Tobon went the extra mile and worked with the processor to get everything up and running. Juan also was very quick to communicate as well. Thanks Juan!!
Response from the owner: Thank you for highlighting Juan's exceptional effort! We're glad to hear he went the extra mile to resolve the ACH transaction issue with the processor and maintained quick communication throughout. Your satisfaction and that of your clients is very important to us at Biller Genie. We'll make sure to pass your thanks to Juan!
A client of mine was having an issue with ACH transactions not showing settled. This ended up being an issue on the gateway side, but Juan Tobon went the extra mile and worked with the processor to get everything up and running. Juan also was very quick to communicate as well. Thanks Juan!!
We recently switched over as a small business so we don't have years into the relationship, but so far, we really like the features we see for invoicing. Ryan Bis has been quick to respond to questions and very helpful. Looking forward to more features that may come up in the future.
Response from the owner: Thank you for sharing your initial impressions! We're pleased to hear that the invoicing features of Biller Genie are meeting your needs as a small business and that Ryan has been quick and helpful in responding to your questions. We're excited about the future too and look forward to bringing you more features that will support your business growth. Your feedback is greatly appreciated, and we're here to help every step of the way!
We switched to Biller Genie the fall of 2023. The team at Biller Genie has been great to work with. It has made my life so much easier to ensure invoices are sent out, and payments have come in with the deposit directly to the bank without my involvement. Sean has been supportive and easy to get hold of if I had a question. Plus my customers like the customer portal on their end too.
Response from the owner: Thank you for choosing Biller Genie! Glad to hear Sean and our team have made invoicing and payments easier for you and your customers.
We switched to Biller Genie the fall of 2023. The team at Biller Genie has been great to work with. It has made my life so much easier to ensure invoices are sent out, and payments have come in with the deposit directly to the bank without my involvement. Sean has been supportive and easy to get hold of if I had a question. Plus my customers like the customer portal on their end too.
Response from the owner: Biller Genie appreciates you!
Daniel Childress was excellant at solving my issues and spend countless hours at helping me. He is a ROCKSTAR.
Response from the owner: Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Daniel. His commitment to solving your issues and the countless hours he's dedicated to helping you truly make him a rockstar at Biller Genie. Your praise is greatly appreciated, and we'll be sure to let Daniel know he's made such a significant impact!
Daniel Childress was excellant at solving my issues and spend countless hours at helping me. He is a ROCKSTAR.
Response from the owner: Thanks for the praise! Happy to hear Daniel provided excellent support. We'll share your kind words with him!
New user with lots of questions...Ryan and Estevan were extremely helpful in setting up Biller Genie to integrate with my accounting and setting up the custom email domain. So far, very happy with the Biller Genie system and support.
New user with lots of questions...Ryan and Estevan were extremely helpful in setting up Biller Genie to integrate with my accounting and setting up the custom email domain. So far, very happy with the Biller Genie system and support.
Response from the owner: Great to hear Ryan and Estevan were helpful with your setup and integration. We're glad you're happy with Biller Genie and our support!
Great tool and great people to work with!
Response from the owner: Thank you! We're thrilled you enjoy working with Biller Genie and our team. Your satisfaction is our top priority!
Great tool and great people to work with!
We have been utilizing Biller Genie for almost two months and LOVE IT!!! We had mistakenly posted some of our credit card transactions to the wrong account and I did not know how to correct it. I scheduled an online meeting with Melissa Gacek and she was able to resolve the issue and tell me what we had done incorrectly. I scheduled a thirty minute meeting but, Melissa was on the call with me for over an hour. She answered all of my questions. She was very knowledgeable, professional and friendly. I would give her ten stars if I could!!! I highly recommend Biller Genie and Melissa!!! **********
Response from the owner: Thank you for the enthusiastic feedback! We're thrilled to hear you LOVE using Biller Genie and that Melissa was able to help you resolve your issue with such dedication and expertise. Your recommendation and the ten stars for Melissa are greatly appreciated! We're here to support you and ensure your continued satisfaction.
We have been utilizing Biller Genie for almost two months and LOVE IT!!! We had mistakenly posted some of our credit card transactions to the wrong account and I did not know how to correct it. I scheduled an online meeting with Melissa Gacek and she was able to resolve the issue and tell me what we had done incorrectly. I scheduled a thirty minute meeting but, Melissa was on the call with me for over an hour. She answered all of my questions. She was very knowledgeable, professional and friendly. I would give her ten stars if I could!!! I highly recommend Biller Genie and Melissa!!! **********
always responsive and willing to actually help
Response from the owner: Thanks for your review! It's great to hear our team's responsiveness and willingness to help stand out with Biller Genie.
always responsive and willing to actually help
Response from the owner: Thanks for your review! It's great to hear our team's responsiveness and helpfulness shine through with Biller Genie.
Biller Genie software helps streamline our AR, and their tech support team is always helpful. Juan T was our most recent support agent, he was excellent!
Response from the owner: Thank you for the feedback! We're glad Biller Genie is streamlining your AR and that Juan T provided excellent support. Your satisfaction is important to us!
Biller Genie software helps streamline our AR, and their tech support team is always helpful. Juan T was our most recent support agent, he was excellent!
Response from the owner: Thank you for the positive feedback! We're glad Biller Genie is streamlining your AR, and we'll celebrate Juan's excellent support with him.
Biller Genie has EXCEEDED my expectations! Each team member I have worked with is very knowledgeable, helpful, and goes over and beyond. Lital, our account manager, was crucial as I started the credit card and ACH payment process. Melissa has helped me with my Quickbooks and Biller Genie reconciliation so efficiently and effectively. Highly recommend Biller Genie. You will not find another group with better customer service!
Response from the owner: Thank you for the glowing recommendation! We're thrilled to hear that Biller Genie has exceeded your expectations and that Lital and Melissa have been especially helpful. Your satisfaction and recommendation mean a lot to us!
Biller Genie has EXCEEDED my expectations! Each team member I have worked with is very knowledgeable, helpful, and goes over and beyond. Lital, our account manager, was crucial as I started the credit card and ACH payment process. Melissa has helped me with my Quickbooks and Biller Genie reconciliation so efficiently and effectively. Highly recommend Biller Genie. You will not find another group with better customer service!
Response from the owner: Thanks for the rave review! We're overjoyed Biller Genie exceeded your expectations. Kudos to Lital and Melissa for their exceptional support. Your recommendation means the world to us!
BillerGenie is an organized and very responsive company with great technical support to walk you through the set up process and any issues that may come up.
Response from the owner: Thank you for the positive feedback! We're glad to hear you've found Biller Genie organized, responsive, and supportive throughout the setup process and beyond. Your satisfaction is our priority!
BillerGenie is an organized and very responsive company with great technical support to walk you through the set up process and any issues that may come up.
Response from the owner: Thank you for your feedback! We're proud that Biller Genie's organization and responsiveness stood out to you, along with our technical support.
Karim is awesome! Thank you for going aboe and beyond!
Response from the owner: Thanks for your shoutout! We're thrilled to hear Karim from Biller Genie went above and beyond. Your appreciation means a lot!
Karim is awesome! Thank you for going aboe and beyond!
Response from the owner: Thanks for your shoutout! We're thrilled to hear Karim from Biller Genie went above and beyond. Your appreciation means a lot!
Great support team, Daniel C. went above and beyond!
Response from the owner: Thank you! Glad to hear Daniel exceeded your expectations with his support. Your praise means a lot!
Great support team, Daniel C. went above and beyond!
Response from the owner: Thank you! We're glad Daniel from Biller Genie's support team exceeded your expectations. Your praise is truly valued!
Response from the owner: Biller Genie appreciates you!
Response from the owner: Biller Genie appreciates you!
We've been using Biller Genie for years for our business, and their service have been great. Recently, there was a need to upgrade their program, and instead of me trying to fumble through complex systems for the upgrade, Estevan from Biller Genie was able to help and set up the program with ease.
Response from the owner: We’re happy to hear that your upgrade went smoothly and hope you’re enjoying the new Biller Genie MagicCarpet!
Biller Genie is a great tool for all your billing needs! It has streamlined our billing process and made getting paid even easier and faster! They have an amazing support team who are always happy to help. Both Javier and Sean have done an excellent job answering all of my questions and concerns. Everyone at Biller Genie has been friendly, nice, and helpful. I would definitely recommend this program to anyone with a business. Thanks again Javier and Sean for all your help and support!
Response from the owner: Thank you for the fantastic review! We're thrilled to hear how Biller Genie has made your billing process smoother and payment collection faster. Kudos to Javier and Sean for their excellent support. Your recommendation is greatly appreciated!
Biller Genie is a great tool for all your billing needs! It has streamlined our billing process and made getting paid even easier and faster! They have an amazing support team who are always happy to help. Both Javier and Sean have done an excellent job answering all of my questions and concerns. Everyone at Biller Genie has been friendly, nice, and helpful. I would definitely recommend this program to anyone with a business. Thanks again Javier and Sean for all your help and support!
Response from the owner: Thank you for the fantastic review! Thrilled to hear how Biller Genie has streamlined your billing and made getting paid easier. Big thanks to Javier and Sean for their excellent support. Your recommendation means a lot!
Estevan from Biller Genie was very helpful in guiding me with my concerns about setting up our invoice. Good Job!
Response from the owner: Thanks for the feedback! We're glad Estevan from Biller Genie was able to effectively assist with your invoice setup. Great to hear his hard work is recognized!
Estevan from Biller Genie was very helpful in guiding me with my concerns about setting up our invoice. Good Job!
Response from the owner: Thanks for the feedback! Glad Estevan was helpful with your invoice setup concerns. Good to hear!
Dale is a genius. He was very knowledgeable, professional & pleasant & helped get my problem solved in a timely manner. Thanks, Dale for all of your help.
Response from the owner: Thank you for the kind words! We're proud Dale from Biller Genie provided the knowledgeable and professional help you needed. Your thanks will be passed on to him!
This billing software has been a game-changer for me. Its easy-to-use interface, helpful features, and efficient performance have undoubtedly made invoicing and tracking payments much simpler. I highly recommend this software to anyone looking to streamline their billing processes and take their business to the next level.
Response from the owner: Thank you for the glowing review! We're thrilled to hear our software has been a game-changer for your billing processes. Your recommendation of Biller Genie is greatly appreciated!
This billing software has been a game-changer for me. Its easy-to-use interface, helpful features, and efficient performance have undoubtedly made invoicing and tracking payments much simpler. I highly recommend this software to anyone looking to streamline their billing processes and take their business to the next level.
Response from the owner: Thank you for the glowing review! Really glad to hear Biller Genie has been a game-changer for you, making invoicing and payment tracking simpler. Appreciate your recommendation!
The young lady in Customer Service was very helpful, so sweet and made me feel like my concern was taken care of.
Response from the owner: Thank you for sharing your positive experience! We're delighted to hear our customer service team, especially our helpful and sweet team member, made you feel well taken care of. Your satisfaction is a top priority at Biller Genie!
The young lady in Customer Service was very helpful, so sweet and made me feel like my concern was taken care of.
Response from the owner: Thank you for sharing! Happy to hear our customer service team at Biller Genie, especially the young lady you spoke with, was so helpful and made sure your concerns were addressed. Your satisfaction is important to us!
I had to call Billergenie to get my back account and the credit card processor service issue resolved. Danny walked me through the process, then continued to follow up to make sure that everything was working. He was generous with his availability and support. What great customer service!
Response from the owner: Thank you for your feedback! We're glad Danny from Biller Genie provided outstanding service and support for your account and credit card processor issue. Your acknowledgment of his dedication is much appreciated!
I had to call Billergenie to get my back account and the credit card processor service issue resolved. Danny walked me through the process, then continued to follow up to make sure that everything was working. He was generous with his availability and support. What great customer service!
Response from the owner: Thank you for the feedback! Glad Danny was able to help resolve your issues with your bank account and credit card processor at Biller Genie. We're here to make sure everything works smoothly for you. Your recognition of Danny's great customer service is much appreciated!
We were having trouble syncing with our desktop 2021 and tech support was able to help us out right away!
Response from the owner: Thank you for your review! We're happy to hear our tech support team could quickly resolve your syncing issue with Desktop 2021. We hope you enjoy using MagicCarpet, our new QuickBooks Desktop integration, designed to make your experience even smoother with Biller Genie.
We were having trouble syncing with our desktop 2021 and tech support was able to help us out right away!
Response from the owner: Thank you for sharing! Happy to hear our tech support team at Biller Genie was able to quickly assist with syncing issues and hope you are enjoying MagicCarpet! We're here to help whenever you need us!
Excellent customer service. Dale was extremely helpful and understanding with my frustations I was experiencing with Biller Genie. He was very patient and was able to fix the problems.
Response from the owner: Thank you for the feedback! We're pleased to hear Dale provided excellent customer service and helped resolve your frustrations with Biller Genie. Your patience and trust in us are greatly appreciated.
Excellent customer service. Dale was extremely helpful and understanding with my frustations I was experiencing with Biller Genie. He was very patient and was able to fix the problems.
Response from the owner: Thank you for the feedback! Glad Dale provided excellent customer service and helped ease your frustrations with Biller Genie. Your satisfaction is our priority!
Sean is always available to me when I email him. Billergenie has been a valuable asset to our HOA. My questions are always answered promptly and with patience and a courteous attitude,
Response from the owner: Thank you for sharing! It's great to hear Sean is always there for you and that Biller Genie has been a valuable asset to your HOA. We aim to provide prompt, patient, and courteous service!
Sean is always available to me when I email him. Billergenie has been a valuable asset to our HOA. My questions are always answered promptly and with patience and a courteous attitude,
Response from the owner: Thank you for sharing your experience! It's great to hear Sean is consistently available and that Biller Genie has become a valuable asset to your HOA. We pride ourselves on prompt, patient, and courteous service.
We have been using Biller Genie only for a short time now butso far it's working Great. We had a few questions and needed things adjusted to how we need the program to work for us andthe support staff was there immediately to help us!!
Response from the owner: Thank you for your positive feedback! We're thrilled to hear Biller Genie is working great for you and that our support staff was immediately available to assist with your adjustments. Your satisfaction is our priority!
Response from the owner: Biller Genie appreciates you!
I switched credit card companies recently and my admin who handles it switch me to Biller Genie. I have dealt with Danny who is so knowledgeable impatient. I am not one who likes change at all. Danny is so funny friendly and makes learning the system so easy! He goes above and beyond what is expected takes all the time in the world until you feel comfortable understanding the program. Can’t recommend this program especially Danny enough!!
Response from the owner: Thank you for sharing your experience! We're delighted to hear that Danny made your transition to Biller Genie smooth and enjoyable, despite the challenges of change. His dedication to ensuring you're comfortable with our system is exactly what we strive for. Your recommendation means a lot to us, especially the shoutout to Danny!
The platform is top-notch. Very user-friendly. Customer service is just as great. Danny has helped me through some challenging scenarios and is very patient with me!
Response from the owner: Thank you for the kind words! We're glad to hear you find the platform user-friendly and our customer service, especially Danny's assistance, top-notch. Your satisfaction is our goal at Biller Genie!
Dale is like a ray of sunshine on a cloudy day, always brightening up my phone calls with his helpfulness and friendliness! Whenever he answers my calls, I can't help but smile. He's like a real-life superhero, swooping in to save the day with his incredible customer service skills.Dale's knowledge is vast, and his solutions are always spot-on. He's like a walking encyclopedia of helpful information, ready to share his wisdom at a moment's notice. And his friendliness is contagious! He makes you feel like you're chatting with an old friend, not just a customer service representative.I'm always happy when Dale answers the phone because I know I'm in good hands. He's like a beacon of hope in a sea of automated menus and impersonal interactions. With Dale, you're not just a number but a valued customer.So if you ever need help with anything, just give Dale a call. He'll be there with a smile on his face and a solution in his pocket. He's the kind of guy who makes you want to give him a virtual high-five through the phone. Thanks, Dale, for being the best customer service and IT representative a person could ask for!
Response from the owner: Thank you for highlighting Dale's exceptional service! We're thrilled to hear how he embodies the Biller Genie promise of outstanding customer care. Your virtual high-five is on its way to him!
Signing up to BillerGenie has been one of my better decisions. The support is ongoing professional and friendly. I needed a better and more efficient way to invoice. BillerGenie is the answer
Response from the owner: What incredible feedback, Duane! We're so happy to hear that Biller Genie is living up to the hype!
Working with Evana they have great customer support.
Response from the owner: Thank you for your feedback! It's wonderful to hear you had a great experience with Evana and our customer support team at Biller Genie. Your satisfaction is very important to us!
I experienced timely results. Am very happy with their service.
Response from the owner: Biller Genie appreciates you, Andy!
Excellent Billing/Invoicing company to work with
Response from the owner: Thank you for the compliment! We're proud to be recognized as an excellent billing/invoicing company. Your satisfaction with Biller Genie is our top priority!
Evana did great setting up our system!
Response from the owner: Thank you for the feedback! We're thrilled to hear Evana did a great job setting up your system with Biller Genie. Your satisfaction is what we aim for!
Just started using Biller Genie and so far everything has been great!Thank you so much Daniel Chilldres for all your help I really appreciate it!
Response from the owner: Thank you for the positive review! We're glad to hear your experience with Biller Genie has been great so far. We'll make sure to pass your thanks to Daniel for his helpful support. Your appreciation is greatly valued!
Kevin Pimentel is a Rock Star! I can always count on him to get back to me and his customer service is second to none. Highly recommend Biller Genie, and Kevin specifically has been a pleasure to work with!
Response from the owner: Thank you for the glowing review! It's fantastic to hear Kevin has been a rock star in providing top-notch customer service. We're proud to have him on the Biller Genie team and glad you've had a great experience. Your recommendation means a lot to us!
We have been using Biller Genie for some time now, and the experience has been exceptional. The platform has streamlined our billing process, saving us both time and effort. Our account manager, Sean, has been incredibly helpful and responsive. Sean is always available to assist us with any questions or issues we encounter, ensuring we get the most out of Biller Genie. His dedication and support have made a significant difference in our experience.
Response from the owner: Thank you for your kind words! We're thrilled Biller Genie has streamlined your billing, and we'll definitely celebrate Sean's dedication to your success.
Melissa has provided excellent service and fixed all my issues. She is an excellent professional and would recommend her to any customer.
Response from the owner: Thank you for your feedback! We're delighted to hear Melissa provided excellent service and resolved all your issues. It's great to know her professionalism stood out. We appreciate your recommendation of her to other customers!
Our contact person, Melissa Gacek at Biller Genie has been great to work with over the past year. She’s very professional and extremely knowledgeable on the software/systems she has trained our company to use.Melissa is a very thorough with the process of learning how to run Biller Genie and she customizes the material to your specific company needs. Plus she shares her thoughts on how to improve the practices your company that may already have in place.The last thing is she’s always been available and quickly responds to questions as they arise. She has a real talent and understanding of how Biller Genie works and clearly teaches the users on its best practices.
Response from the owner: Thank you for sharing your experience with Melissa at Biller Genie! We're thrilled to hear about the positive impact she has had on your team with her professionalism, knowledge, and dedication to tailoring the training to your company's needs. Her commitment to being available and responsive is something we value highly. We'll make sure Melissa knows how much her hard work and insights are appreciated!
Melissa has been extremely helpful from the start. It made our transition very easy and smooth. On going, she is quick and prompt with answering our questions. I give her a thumbs up!
Response from the owner: Thank you for the positive feedback! We're glad to hear Melissa has made your transition to Biller Genie smooth and easy, and continues to be quick and prompt in responding to your questions. Your thumbs up for Melissa is greatly appreciated!
Response from the owner: Biller Genie appreciates you!
Evana was incredibly helpful. Our invoices were not carrying over into Biller Genie. It had taken over an hour to figure out that it was due to upgrading from 21 QuickBooks to 24 that was causing the issue! Evana was patient and even took over my computer to ensure the correct steps were taken. Along with assuring me that my company file would not be lost in the process. Wonderful experience all around!
Response from the owner: Thank you for sharing your experience! We're delighted to hear Evana was incredibly helpful in resolving the issue caused by the QuickBooks upgrade. Her patience and diligence, especially with the assistance of MagicCarpet, our integration tool, ensured a smooth resolution and safeguarded your company file. It's great to know you had a wonderful experience all around with Biller Genie and the support from Evana!
Great experience overall with Biller Genie. My customers who are using really love how it works for them and love the money they are saving. Also have a great experience with our support at Biller Genie. Kevin Pimental and Claudia are super knowledgeable and responsive. They help you at every step of the way.
Response from the owner: Thank you for the fantastic review and for your partnership! We're thrilled to hear that your customers love using Biller Genie and are seeing savings. It's great to know Kevin and Claudia have provided super knowledgeable and responsive support, helping every step of the way. We truly value your trust in referring us to your clients and look forward to continuing our successful partnership!
Melissa Gacek is our contact. She has been great to work with. Quick to respond to our needs and questions.
Response from the owner: Thank you for your feedback! We're pleased to hear Melissa from Biller Genie has been great to work with, offering quick responses to your needs and questions. We appreciate your recognition of her dedication and will make sure she knows her hard work is valued at Biller Genie.
Response from the owner: Biller Genie appreciates you!
BillerGenie is a fantastic plugin for anyone using QuickBooks to invoice customers. It has so many feature to help your business... and quickly reducing AR is a BIG one! Their customer support is second to none and a big thanks to Marlene and Claudia... they are the best!
Response from the owner: Thank you for the wonderful review! We're thrilled to hear that BillerGenie is making a significant impact on reducing your AR and that you're finding the QuickBooks integration so beneficial. A big shoutout to Marlene and Claudia for providing top-notch support. Your satisfaction and acknowledgment mean a lot to us at Biller Genie!
Response from the owner: Biller Genie appreciates you!
Sean is the goat! He has helped me board some of the best deals and really goes above and beyond for all his clients.
Response from the owner: Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Sean, and it's great to know he's been instrumental in boarding some of your best deals. His commitment to going above and beyond for clients is what we strive for at Biller Genie. Your recognition of Sean as the GOAT is truly appreciated!
I have had the pleasure of partnering up with the wonderful folks at Biller Genie for over 3 years now.They provide my clients with a solution that enhances and speeds up their collections, while giving their customers more and easier ways to pay.All of my clients receive White glove service from the team at Biller Genie. They could not be more professional, pleasant and responsive. In particular Kevin Pimental could not be more on top of customer service.I could not more highly recommend this product and the team that provides it.
Response from the owner: Thank you so much for your glowing endorsement and for partnering with us over the last 3 years! We're delighted to hear that Biller Genie has been able to enhance and speed up collections for your clients, offering them and their customers more and easier payment options. It's wonderful to know that our team, especially Kevin, has been able to deliver white-glove service consistently. Your high recommendation is greatly valued, and we look forward to continuing our successful partnership.
Marlene provided exceptional service and outstanding support. She was incredibly prompt in her follow up and it was so nice to have that level of responsive. We need more Marlenes in the world!
Response from the owner: Thank you for sharing your experience! We're thrilled to hear about the exceptional service and outstanding support provided by Marlene. Her prompt follow-up and responsiveness are qualities we highly value at Biller Genie. We agree – the world could definitely use more Marlenes! Your appreciation is greatly appreciated, and we'll be sure to pass on your kind words.
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